Returns, Refunds & Warranty Policy
Returns, Refunds & Warranty Policy
At MotoMods 3D Solutions, all products are manufactured to order specifically for each customer. Because of the custom nature of our products, we do not accept returns or exchanges for reasons such as:
• Ordering the wrong part
• Ordering the wrong color or configuration
• Change of mind
• Buyer's remorse
• No longer needing the item
However, we stand behind the quality of our workmanship.
If you receive a product that:
• Was manufactured incorrectly
• Does not match the specifications of your order
• Has a workmanship or manufacturing defect
Please contact us within 14 days of delivery with photos and a description of the issue. We will review the claim and, if determined to be a manufacturing defect or an error on our part, we will repair, replace, or refund the item at our discretion.
Damage caused by improper installation, misuse, modification, normal wear and tear, or circumstances beyond our control is not covered under this policy.
Due to the made-to-order nature of our products, all sales are considered final except in cases of manufacturing defects, workmanship issues, or errors made by MotoMods 3D Solutions.
Shipping Issues
Once a package has been marked delivered by the carrier, responsibility for the shipment transfers to the customer. If a package is lost or damaged in transit, please contact us and we will assist with filing a carrier claim where applicable.